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Cannot type the @ sign

HP Recommended
Notebook HP 15s-fq1900nc
Microsoft Windows 10 (32-bit)

I've just bought a new laptop. I'm currently living in Slovakia. I cannot get thd keyboard to type the @ sign so I cannot sign in as part of the set up process.  Can anyone help? I've tried all ths tips on the HP site. 

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What is keyboard layout on your PC? What happens if you press  the same key without holding shift key?

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