Cant access the usb or other external drives

[Yuviii]

I can't access any external hard drives or USB.
It says access denied or you don't have the permissions or authority to give permission to access the drives.
What do I do??

[unvascoenmadrid · Accepted solution]

Hi Yuviii!

I was having same issue here and was really pissing me off despite being the local administrator on my laptop, ProBook 430 G4.

Found out how to solve it. Try to open 'HP Client Security' and disable the feature "Device Access Manager with Jus In Time Authentication" or adjust it to your security needs. I had it enabled apparently by default 'Permit - Just In Time Authentication'.

Once disabled, magic was done.

Hope it helps!

Iker

[Yuviii]

Thanks for the help bro!!
It did work!!

[clairelewis03]

Hi,

My laptop is still giving me a hard time with this. I open HP Client Security and go to Device Security, Device Permissions, then I click yes to allow the app to make changes. It then opens a Desktop. I go to Devic e Security in the drop down menu and selecr Device Persissions say yes to the pop up again and then it says "An Error has occurred: object rerference not set to an instance of an object (0x80004003)". If i click ok it closes the HP Client Security app altogether. All my drivers are up to date and this has been driving me mad for months now. Any other ideas?

Thanks,

Claire

[Yuviii]

Hi,

Open the client security then device permissions and then click on allow full access to removable storage.
If that doesn't work then try disabling the Just in Time authentication , which is right above in the device permissions. And click submit.
Well give it a try.
And keep in mind that you have to do it from the administrator profile.

Hope it works for you (it works for me)

[clairelewis03]

Good afternoon,

As detailed I cannot change the device permissions. I also don’t have a Just in Time authentication. Below is a screen shot of the error message and the home screen of HP Client Security.

[SeanNN]

Receiving this same problem and specific error message 

"0x80004003"

When attpempting to uninstall or modify Client Security

Can HP release a clean up tool for this rather unpleasant piece of software?   Disabling USB drives on brand new installs seems to be a bit of a problem...

Anyone have a specific fix to get past the above mentioned "0x80004003" error message?