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‎04-25-2018 09:24 AM

HP Recommended
Product: HP Envy 17t Quad Touch Smart
Operating System: Microsoft Windows 8.1 (64-bit)

Playing around with some strange e-book reader software, it apparently changed my notebook OS 8.1 login ID and password.  I can get in because I remember the ID and password I used for the product, but how do I change the login and password for the system back to what I had?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-26-2018 06:27 AM

HP Recommended

I figured it out.  Problem solved.

View solution in original post

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3 REPLIES 3

‎04-25-2018 09:47 AM

HP Recommended

P.S. I don't recall there being a system login ID before - just the prompt for the password.  If that's the way the system was, then I need to get it back that way again.

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‎04-25-2018 09:55 AM

HP Recommended

Actually it has changed my system user ID also, so, I need to change my system user name and password back to what they were.

 

Thanks.

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‎04-26-2018 06:27 AM

HP Recommended

I figured it out.  Problem solved.

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