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‎10-12-2021 06:08 PM

HP Recommended
Product: Hp dv6
Operating System: Microsoft Windows 10 (64-bit)

So recently my son through my laptop because a game i see the screen there is no cracks or nothing so i charge it there is no power but the light is on... can i fix this myself or have to have a professional do it?

Category:
1 REPLY 1

‎10-15-2021 08:24 AM

HP Recommended

@John_55

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand that your HP notebook is not powering on. If you have already performed the steps from the document HP Notebook PCs - Computer Does Not Start:  https://support.hp.com/in-en/document/c01997899 and the issue persists, it could be a hardware failure. 

 

Please reach out to HP Support in your region regarding the service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/             
 

Hope this helps!              
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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