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HP Recommended
Hp dv6
Microsoft Windows 10 (64-bit)

So recently my son through my laptop because a game i see the screen there is no cracks or nothing so i charge it there is no power but the light is on... can i fix this myself or have to have a professional do it?

1 REPLY 1
HP Recommended

@John_55

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand that your HP notebook is not powering on. If you have already performed the steps from the document HP Notebook PCs - Computer Does Not Start:  https://support.hp.com/in-en/document/c01997899 and the issue persists, it could be a hardware failure. 

 

Please reach out to HP Support in your region regarding the service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/             
 

Hope this helps!              
Please click
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ECHO_LAKE
I am an HP Employee

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