Charging issue

[manishkumarbaji]

Charging light is not turning in to orange color it's always white and battery is not charging when i plug in my laptop to electricity even if it's not fully charged i tried to update the bios but it didn't work for me after updating it too  and also the battery is irremovable so internet stuff didn't work for me

[The_Fossette]

@manishkumarbaji,

I reviewed your post and I understand that the battery is not getting charged.

Don’t worry, I assure you I will try my best to get this sorted.

Are you able to work on the computer on the battery mode?

What is the BIOS version installed on your computer?

What is the operating system you are using?

Meanwhile, I recommend you follow the below steps and check if it helps.

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.

Here is how you do it.

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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