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HP Recommended
Model 14-am09na
Microsoft Windows 10 (64-bit)

Trying to setup the colour on the laptop monitor.  Greens are way off.

Windows 10 doesn't seem to allow me to go any further than the Advanced Display Settings.

For example I'm unable to enter the screen colour setup, nothing available to click into it.  There's just a link (blue text) for the Display adaptor, which leads to the Monitor-colour Management  that leads to a dead end.

Tried typing calibration, which just sent me to a link that took me down the Microsoft rabbit hole

What's happened to and where is the Windows display colour calibration?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

This seems to be by design, as not every model or display would look the same as the other by default as some devices have an LED, LCD or OLED displays with Anti-glare, or brightview, these features makes a world of difference, which explains why your comparing the device with the same model would be more fair than comparing it with a desktop.

I hope that helps, as this is the only way to calibrate the screen color on windows devices.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@w54

 

Welcome to the HP Support Community.

 

Let's try increasing the brightness of the laptop and check if that makes a difference.

 

Also, you may want to perform a colour calibration to get the screen into your preference:

 

Before you start, make sure your monitor has been on for at least half an hour, so it's warmed up properly, and clean your monitor.
 

1. Right-click on the desktop and select Display settings
 

2. Click "Advanced display settings" at the bottom of the settings window.
 

display settings advanced

3. Verify that your monitor is set to the recommended, native resolution. If it's not, set it to the recommended resolution at least for this calibration process.

 

display settings resolution

 

4. Click "Color calibration" at the bottom of the advanced display settings window.
 

display settings color calibration

5. Click Next to start the colour calibration.

 

calibration1
 

The wizard will walk you through adjusting your colour settings. You'll:

  • Set the display to the factory default colour settings, if your monitor allows you to do that
  • Adjust your display's gamma to match a sample image

    calibration gamma

     
  • Adjust the brightness and contrast

    calibration brightness

Adjust the colour balance

calibration balance

6. 
At the end of the wizard, click Finish to save your settings.

 

calibration finish

You'll then be able to calibrate ClearType for sharper text.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

HP Recommended

Thanks Betty, I tried that, using the slide for the greens and blues, but there doesn't seem to be a way to gage the colour before you save.

I believe that changing the the brightness would be just cosmetic, wouldn't change the colour output of the images.

 

Fiddling about I managed to alter the colour a little but it's more by luck than judgment.

Using this method the gamma, brightness and grey shades,  appear to be the same on two different monitors/machines.

The desktop is near prefect while the HP is way off.

Using Serif Photo plus I put in the RGB colour code for Lovet Green, and the fished colour on the HP was dark green.

Using a unscientific test,  scanned image (book cover) loaded onto the internet then comparing them with the original.  Also loading same image onto a forum site and comparing it, showed a marked difference in colour.

The buff and reds are out on the cover with the HP, for example the buff is a little more more yellow than buff. 

If there was some way to have a preview of the end result before saving, maybe that would help.

 

Maybe just using the HP Notebook for browsing rather than for imaging,  while graphics will be best left for the far superior other machine.

Then again that may be a little unfair, Microsoft has cobbled and nobbled things of late with Windows 10, I'm also a little out of touch with Window, the HP's the Wife's, my computer runs Linux Mint 19.

Thanks again for the reply Betty, it was very much appreciated.

HP Recommended

This seems to be by design, as not every model or display would look the same as the other by default as some devices have an LED, LCD or OLED displays with Anti-glare, or brightview, these features makes a world of difference, which explains why your comparing the device with the same model would be more fair than comparing it with a desktop.

I hope that helps, as this is the only way to calibrate the screen color on windows devices.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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