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We’re excited to announce that product dimensions are now available on the Poly Video Conferencing Knowledge Base. These articles provide detailed product size specifications ready to download.
karlaz
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‎07-10-2024 03:25 PM
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To set up your Studio X70, Studio X50, X52 Studio or X30 system, use the provided cables to connect the system to your network, a monitor, and power. By default, the system is set to Poly Video mode.

 

Note: Before powering on your system, connect a monitor, Ethernet cable, and any USB cameras.

 

In most cases, your system defaults to Poly Video mode. To use another provider mode, such as Teams Rooms, Zoom Rooms, or Google Meet, you'll need an account and license per the provider requirements.

 

Procedure

  1. Connect the system to a monitor using the supplied HDMI cable.
    1. To connect one monitor, use the HDMI 1 port on the system.
    2. Connect the HDMI cable to HDMI port 1 on the monitor.
  2. Connect the system Ethernet port to your network using the supplied Ethernet cable.
  3. Turn on the system using the supplied power supply.
  4. When the system powers on, review the out-of-box information on the monitor. Take note of the system IP address and default user name and password which you'll need to complete setup using the system web interface.
  5. Connect the Poly TC10 or TC8 touch controller to a PoE enabled Ethernet port connected to your network.

The default configuration of a Poly video system depends on the supported features included with the system's initial software version.

 

The default configuration for the Studio X Family aligns as much as supported features allow.

Updating the system software to a version that supports a new feature doesn't automatically enable the new feature even if the feature is enabled by default on other systems.

When a VideoOS release introduces a new feature, you can update the configuration using one of the following methods:

  • Update the setting manually

  • Provision the system with the new setting enabled

  • Perform a system restart

Completing Initial System Setup

When you power on the system for the first time (or after a system reset or factory restore), you must complete the system setup process.

This process involves the system contacting the Poly Zero Touch Onboarding (ZTO) server to determine its mode of operation: Poly Video Mode or Partner Mode.

 

Note: Observe the following requirements:

  • During initial setup, you must have a DHCP server in your environment to ensure the system gets an IP address. (You can configure the system with a static IP address later if needed.)

  • Configure your firewall, web proxy, or both so that the system can communicate with the following services on port 443:

    • ZTO (zto.poly.com)

    • Poly Lens (lens.poly.com)

    • Software download site

      VideoOS 3.13.1 and prior: downloads.polycom.com

      VideoOS 3.14.0 and later: swupdate.lens.poly.com

  • You must have an NTP server on your network for the system to connect with the ZTO service.

  • Your conferencing application may require a separate license or subscription for call-related features. Contact your conferencing partner for information.

 

If the system isn’t connected to a valid network at startup, it prompts you to connect to Ethernet or configure Wi-Fi.

 

Note: Only Zoom Rooms and Microsoft Teams support a Wi-Fi connection as the primary network. If you change to an unsupported conferencing application, a message displays indicating you must connect to the Ethernet.

 

After initial network setup, the system boots directly into a conferencing application. If the ZTO specified conferencing application isn’t available in the current software, the system performs a software update. If the specified conferencing application isn’t available after the update, the system defaults to Poly Video Mode. To change the conferencing application, go to the system web interface Provider section and select an option.

 

Required Steps Following Initial System Setup

After going through the system setup process, you also must manually configure or provision the following system settings for an optimal deployment and user experience:

  • Local administrator password: For security reasons, don’t use the default password.

  • Country: If you use the default country setting, the system’s Wi-Fi settings may not be optimal for your country or region.

  • Timezone: Depending on the system location, using the default timezone setting may display the incorrect time on the system (including for scheduled calendar events).

Complete Setup with the System Web Interface

To finish setting up your system, manually configure the system’s local administrator password, country, and timezone.

After completing setup in the system web interface, you can pair a Poly TC10 or TC8 touch controller.

Note:

To avoid power frequency issues with your system, choose a location.

 

Procedure

  1. Power on the system and follow the onscreen instructions.
  2. Log in to the system web interface.
  3. Go to Security > Local Accounts to change the local administrator password from the default value (the last six characters of your system’s serial number).
  4. Go to General Settings > My Information > Location to specify the country where your system is located.

    Your system typically defaults to the correct power-line frequency based on the video standard used in the country where it's located. To avoid power frequency issues with your system, choose a location.

  5. Go to General Settings > Date and Time to set the timezone for your system.
  6. Connect your TC10 or TC8 to a PoE powered Ethernet port connected to the same sub net as your system.
  7. In the system web interface, go to General Settings > Device Management
  8. Under Available Devices, find the device by its MAC address such as 00e0db4cf0be and select Pair.

    If paired successfully, the device displays under Connected Devices with a Connected status. If a device shows a Disconnected status, the pairing wasn’t successful.

Initial system setup is complete. You can start using the system.
 
Complete Setup with Provisioning

To finish setting up your system, provision the system’s local administrator password, country, and timezone.

Make sure to configure your provisioning server (for example, Poly Clariti Manager) ahead of time so that it recognizes and works with your endpoint.

 

Procedure

  1. Power on the system and follow the onscreen instructions.
  2. Log in to the system web interface and go to Servers > Provisioning Server to register the system with your provisioning service.
  3. In your provisioning template configuration file, set the following parameters:
    See the Poly VideoOS Parameter Reference Guide on the Poly Documentation Library for detailed descriptions about configuration parameters and their permitted values.

    • sec.auth.admin.password

    • device.local.country

    • device.local.timezone

    The provisioning service automatically configures these settings on your system.

Initial system setup is complete. You can start using the system.
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