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12-08-2021 10:44 PM
Product: Notebook - 17-x017ds (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)
The computer is fully charged and battery is fairly new. Problem I have is that computer completely shuts down when I'm in the middle of something. And not in the systematic way when I manually shut down the computer; just abruptly goes off. Anyone know what the problem could be? And which diagnostics should I run?
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