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‎03-04-2018 12:28 PM

HP Recommended
Product: Pavilion 17-g151no
Operating System: Microsoft Windows 10 (64-bit)

Hello. I have a Pavilion 17-g151no and when i try to install the Coolsense technologi the message i get is: Coolsense needs .net framework to work. You can download it from microsoft. Would like to do it now? Ts it possible that my laptop don`t support it? I got this laptop from a relative. I please needs anwsers. 

Best regards Mats from Sweden.

mrbrix
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-04-2018 12:40 PM

HP Recommended

Hi:

 

You can enable Net Framework 3.5 in W10 by going to the Windows control panel>Programs>Programs and Features>Turn Windows Features on or Off.  When the window opens, check the Net framwork 3.5 box.

 

After that installs, you should be able to install HP Coolsense.

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3 REPLIES 3

‎03-04-2018 12:40 PM

HP Recommended

Hi:

 

You can enable Net Framework 3.5 in W10 by going to the Windows control panel>Programs>Programs and Features>Turn Windows Features on or Off.  When the window opens, check the Net framwork 3.5 box.

 

After that installs, you should be able to install HP Coolsense.

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‎03-04-2018 01:51 PM

HP Recommended

Thank you so mutch. You made my day. it`s working now.

Best regards Mats

mrbrix
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‎03-04-2018 02:00 PM

HP Recommended

You're very welcome, Mats.

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