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‎11-02-2015 03:36 PM

HP Recommended

Here's the 30 second, 4 step video on the solution. Hope it helps!

0ver 300 Thumbs up so looks like it's working

 

YouTube

https://youtu.be/zXoO2B7lyyY

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‎11-11-2015 03:57 PM

HP Recommended
Hello, I see that you have found a solution to the flickering cursor problem. I tried to use this resolution, but I can't seem to find the folder that you are talking about, Could you please tell me where to find sthis file that you said you deleted? Thank you for reading this, please respond a soon as you possibly can.
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‎11-12-2015 07:08 AM

HP Recommended

Thanks so much from me too.

 

The folder is located in "C:\Program Files (x86)\HP SimplePass"

 

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‎11-17-2015 07:31 AM

HP Recommended

Hi the solution didnt work for my laptop. can please someone recommend a solution? thanks

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‎11-17-2015 07:32 PM

HP Recommended

It's working. Thank You!

Spoiler
:generic:
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‎11-23-2015 07:33 AM

HP Recommended

OMG! Thank you so much ! I like factory reset my computer then reinstalled Windows 10 and everything. Thought all was well, once I restarted my computer, SAME THING STARTED AGAIN! Idk where this post was when i googled it forever ago. But thank you!

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‎11-23-2015 12:51 PM

HP Recommended

Hi, I had the same problem, but I share what I did: check device manager, right click on biometric device > then disable or uninstal the second folder. I did work for my laptop but appeared again after powerin off!

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‎12-06-2015 08:08 PM

HP Recommended

I just created an account on this site solely to say thank you for finding this fix.  I had 3 seperate hour+ phone calls with Microsoft trying to resolve this issue, brought my computer over to one of my friend's places, and had begun considering just getting a new laptop altogether for awihle.  I can't believe what a quirky, quick fix this was, and I'm sooooo grateful for your help.  Thanks a bunch!

 

- Dan

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‎01-09-2016 10:35 AM

HP Recommended

I dont have the biometric or simple pass but i do have the problem.  still

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‎01-09-2016 10:42 AM

HP Recommended

I have the same issue.

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