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- Re: DV7t-3000 Reinstall Windows 7: No WiFi or Audio Touchkey...

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04-22-2017 02:47 PM
Hi HP friends,
I recently aquired this HP Pavilion DV7t-3000 from a friend, and need to reinstall Windows 7. I used my Windows 7 Home Premium DVD and used the key on the bottom to activate. That all went fine.
I downloaded all the drivers from the HP Website, but after installing them all, I noticed the WiFi was off, and pressing the Red WiFi Touchkey did nothing. The Audio Slider and Mute button also do not do anything. If I mute the audio, the Mute key turns Red, but does not respond to touches.
When the laptop first turns on, after reaching the desktop, they work for about 2 seconds, before the WiFi turns off, and they stop working. So it must be a software issue.
I have tried:
Update all the drivers
Removing battery and Adapter, holding PWR button for 2 mins
Reinstalling drivers
Reinstalling Windows
I cannot use Windows Update, since WiFi is stuck off, and there is not Ethernet here.
Any Ideas?
Kind Regards,
Josh
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Accepted Solutions
04-22-2017 03:28 PM
Hi Guys
I found the issue. The ribbion cable connecting the touch panel to the board has a rip in it... So I will try to find a replacement cable. I'm assuming HP doesn't sell one anymore, so I'll be checking eBay, and possibling having to make my own.
Kind Regards,
Josh
04-22-2017 03:09 PM
It is a CTO machine therefore we can't find its true specs. Please go to Device Manager and list hardware id's of missing driver. The following instructions show you how:
http://www.wikihow.com/Find-Hardware-ID
Regards.
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04-22-2017 03:12 PM - edited 04-22-2017 03:17 PM
Hi. @banhien
There are no missing drivers. I have installed them all, and there are no missing ones in Device Manager.
It has an i7 Q720 @ 1.6GHz
NVIDIA 230M
IDT High Def Audio CODEC
320GB WD Blue HDD
Kind Regards,
Josh
Here are the drivers. I see no drivers related to Hotkeys or Touchkeys or Capacitive Buttons.
04-22-2017 03:28 PM
Hi Guys
I found the issue. The ribbion cable connecting the touch panel to the board has a rip in it... So I will try to find a replacement cable. I'm assuming HP doesn't sell one anymore, so I'll be checking eBay, and possibling having to make my own.
Kind Regards,
Josh
04-22-2017 03:31 PM
Thanks for let us know the outcome. Have a good weekend.
Regards.
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04-26-2017 11:44 AM
Hi all,
I bought for $10 on eBay a replacement top section with the cable included, and I used my existing panel piece, since it was in better condition. Replacing the cable fixed the issues, the touchkeys work now perfectly!!!
Kind Regards,
Josh