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HP Recommended
OMEN 16.1 inch Gaming Laptop PC 16-c0000 IDS Base Model
Microsoft Windows 11

Since getting my 3 month old Omen-16 back from repairing/replacing a bad battery (by HP), I am getting a daily error which is destroying my Reliability Rating. There are a few other errors and they all are HP related errors, but this one is every day. Before I crab directly at HP once again, I thought I'd bounce this off the community first. Here's what the error says The colored text is my doing!):

Log Name: Application
Source: Application Error
Date: 9/21/2022 5:16:51 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: JebcoPrimal
Description:
Faulting application name: AppHelperCap.exe, version: 1.46.3053.0, time stamp: 0x62d7063d
Faulting module name: AppHelperCap.exe, version: 1.46.3053.0, time stamp: 0x62d7063d
Exception code: 0xc0000005
Fault offset: 0x0000000000043478
Faulting process id: 0x1664
Faulting application start time: 0x01d8cd9a9a435ff4
Faulting application path: C:\Program Files\HP\HP Enabling Services\AppHelperCap.exe
Faulting module path: C:\Program Files\HP\HP Enabling Services\AppHelperCap.exe
Report Id: 3e458666-9990-414b-9710-3b5cc16bbe37
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-09-21T09:16:51.3965585Z" />
<EventRecordID>19318</EventRecordID>
<Correlation />
<Execution ProcessID="20288" ThreadID="0" />
<Channel>Application</Channel>
<Computer>JebcoPrimal</Computer>
<Security />
</System>
<EventData>
<Data>AppHelperCap.exe</Data>
<Data>1.46.3053.0</Data>
<Data>62d7063d</Data>
<Data>AppHelperCap.exe</Data>
<Data>1.46.3053.0</Data>
<Data>62d7063d</Data>
<Data>c0000005</Data>
<Data>0000000000043478</Data>
<Data>1664</Data>
<Data>01d8cd9a9a435ff4</Data>
<Data>C:\Program Files\HP\HP Enabling Services\AppHelperCap.exe</Data>
<Data>C:\Program Files\HP\HP Enabling Services\AppHelperCap.exe</Data>
<Data>3e458666-9990-414b-9710-3b5cc16bbe37</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Hopefully someone can shed some light as towhat exactly is faulting and what I can do about it??? Thanks ahead of time!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.