Dear HP , My windows is very slow and load , not working perfectly Ms Office packages

[Ahamed_Haseen]

Dear HP , My windows is very slow and load , not working perfectly Ms Office packages

[Max3Aj]

@Ahamed_Haseen, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand your HP Notebook is running slow and Microsoft Office isn't working properly. Let's go through a few steps to help improve your system's performance and get Office back on track.

Run HP Support Assistant

HP Support Assistant can automatically detect and fix many performance issues.

1. Press Windows + S, type HP Support Assistant, and open it.
2. Go to "My Dashboard" > Select your device.
3. Click "Troubleshooting and Fixes" > "Performance Tune-up Check".
4. Follow the on-screen instructions.
   HP Support Assistant | HP® Support

Free Up System Resources

Too many background apps can slow down your PC.

1. Press Ctrl + Shift + Esc to open Task Manager.
2. Go to the Startup tab.
3. Disable unnecessary apps (right-click > Disable).

Run Disk Cleanup

1. Press Windows + S, type Disk Cleanup, and open it.
2. Select your system drive (usually C:).
3. Check all boxes (especially Temporary files) and click OK.

Update Windows and Drivers

Outdated software can cause performance issues.

• Go to Settings > Windows Update and install all updates.
• In HP Support Assistant, check for driver updates under "Updates".

Repair Microsoft Office

1. Press Windows + S, type Apps & Features, and open it.
2. Find Microsoft Office in the list.
3. Click it > Modify > Choose Quick Repair (or Online Repair if needed).

Optional: Run HP Hardware Diagnostics

To rule out hardware issues:

1. Turn off your PC.
2. Turn it on and immediately press Esc repeatedly, then F2.
3. Run System Tests > Quick Test or Extensive Test.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support