Deleted webcam driver, need to reinstall

[ub6424]

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@Ravipandey wrote:

My device is hp laptop (Windows 11). I deleted the inbuilt webcam driver by mistake and now the webcam won't

work.

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Hello @Ravipandey 

(1) In most cases, the simplest solution:

 => Use Windows Restore to return to the restore point (date) >>> before <<< your deleted the webcam driver !

https://www.windowscentral.com/how-use-system-restore-windows-11

See section < How to undo changes using System Restore on Windows 11 >

(2) Please report your results

[Ravipandey]

Ya I thought that too.So what now ,any idea?

[ub6424]

Hello @Ravipandey 

You should not answer too fast and take your time to read my last answer. Check if there is a restore point before the deletion, then go back. Now it's your turn ...

Kind regards

[Ravipandey]

there was one restore point on 23rd, but an error occurred whiie restoring

[ub6424]

Hello @Ravipandey 

Windows does not work correctly. Please reinstall it.

(1) Backup <all> personal data (documents/pictures/videos etc...) to external <USB hard drive>

(2) Please reinstall your operating system !

You need to prepare bootable <USB flash drive>

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10

https://support.hp.com/us-en/document/ish_4511095-4511141-16

( All Software and drivers from HP are included )

Information: Your product number is supported: 21X34PA#ACJ

(3) Please report your results

[Ravipandey]

Yes, I reinstalled windows but camera still doesn't work

[ub6424]

Hello @Ravipandey 

This is a technical issue ...

--- HP warranty valid -> Contact HP Support

--- HP warranty expired:

If you can't do that, you should have it <serviced> by a professional notebook (chip level) repair store.

Good luck

[Ravipandey]

Thanks for the help

[ub6424]

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@Ravipandey wrote:

Thanks for the help

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You're welcome !

Good luck