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‎09-18-2022 08:33 AM

HP Recommended
@ArtsiomRyzhanki wrote:

how can a deep DISCHARGE occur if the laptop is connected to the network all the time and charging was 99%, now it is 100% after all manipulations, but the test requires calibration

This can happen due to faulty circuitry within the battery circuit. It may affect individual batteries.

 

Kind regards

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‎09-18-2022 08:39 AM

HP Recommended

Battery before and after "calibration" 🙂 (in reality: normal discharge-charging), worked and works for 5-7 hours, why is there an error that it requires calibration? Before manual discharge-charging, I did the "calibration" by pressing the [Calibrate battery] button in the diagnostic tools, the result is the same.

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‎09-18-2022 09:04 AM

HP Recommended

Hello @ArtsiomRyzhanki 

 

My options are exhausted. Use the battery as long as you can and then replace it. That's all I can recommend. Don't let the calibration message mislead you.

 

Good luck

 

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‎09-18-2022 09:38 AM

HP Recommended

I know that this is a software bug 🙂 it misleads users, specialists of any service will tell you that it is impossible to calibrate the battery by discharging-charging, this is done at a specialized stand and it is not always successful

 

thank you for paying attention to the issue

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