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Locked

‎04-05-2022 11:03 AM

HP Recommended

Finally fix the ability to disable the touchpad while using a mouse. For hours I read through seems like dozens of fixes to no avail.  Even had Best Buy's Geek Squad work on it for several hours yesterday. After several more hours today I went to HP Support page and downloaded the Synaptics Touchpad Driver as per below.

 
 

Synaptics TouchPad Driver

19.3.31.31 Rev.A181.5 MBAug 25, 2017

 

After installing this driver and rebooting, the touchpad is disabled and no longer is a problem. And when I go to touchpad settings I can enable or disable.

 

Hope it works for you.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-04-2026 07:33 AM

HP Recommended

Hello @dandy5 ,

 

Welcome to HP Support Community.


Thank you for sharing the detailed solution. I appreciate you taking the time to outline the steps, especially the troubleshooting process. Your help is truly appreciated.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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1 REPLY 1

‎05-04-2026 07:33 AM

HP Recommended

Hello @dandy5 ,

 

Welcome to HP Support Community.


Thank you for sharing the detailed solution. I appreciate you taking the time to outline the steps, especially the troubleshooting process. Your help is truly appreciated.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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