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HP Recommended

I recently bought the Pavilion x360 14" with the i5-10th Gen processor and it has some issue with the Display Drivers.

No matter which Driver I use, my screen always flickers, when it has to display dark Areas (e.g. the grey area of the settings menu of Windows). If I disable the graphics drivers or lower the framerate to 40Hz the issue stops. If I connect and external monitor and mirror my screen, the issue also stops.

While looking around in the driver´s details it says "PCI\VEN_8086&DEV_8A56&SUBSYS_8774103C&REV_07\3&11583659&2&10" needs to be updated, and in the full details section it says that there has been a problem with "oem80.inf", which belongs to the above named driver.

I tried everything the usual methods on the Internet told me to do such as uninstalling the Driver and then restarting or downloading Drivers from Intel and HP without any luck. 

I really like this Laptop and don´t want to send it back and want to fix this issue. Maybe you guys can help me.

Every answer is greatly appreciated and thanks in advance.

1 REPLY 1
HP Recommended

Hi:

 

If your notebook only has the onboard Intel graphics, see my knowledge base article at the link below for how to manually update the Intel graphics driver to the latest version directly from the Intel website...

 

Updating the Latest HD Graphics Driver from Intel...Skylake,... - HP Support Community - 7185608

 

 

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