cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
SphericaI
New member
2 0 0 0
Message 1 of 2
185
Flag Post

Display flickering due to Graphics Drivers

HP Recommended

I recently bought the Pavilion x360 14" with the i5-10th Gen processor and it has some issue with the Display Drivers.

No matter which Driver I use, my screen always flickers, when it has to display dark Areas (e.g. the grey area of the settings menu of Windows). If I disable the graphics drivers or lower the framerate to 40Hz the issue stops. If I connect and external monitor and mirror my screen, the issue also stops.

While looking around in the driver´s details it says "PCI\VEN_8086&DEV_8A56&SUBSYS_8774103C&REV_07\3&11583659&2&10" needs to be updated, and in the full details section it says that there has been a problem with "oem80.inf", which belongs to the above named driver.

I tried everything the usual methods on the Internet told me to do such as uninstalling the Driver and then restarting or downloading Drivers from Intel and HP without any luck. 

I really like this Laptop and don´t want to send it back and want to fix this issue. Maybe you guys can help me.

Every answer is greatly appreciated and thanks in advance.

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
138,019 92,681 21,299 28,615
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

If your notebook only has the onboard Intel graphics, see my knowledge base article at the link below for how to manually update the Intel graphics driver to the latest version directly from the Intel website...

 

Updating the Latest HD Graphics Driver from Intel...Skylake,... - HP Support Community - 7185608

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation