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10-14-2017 12:20 PM
Self-service link: https://support.hp.com/in-en/drivers/selfservice/hp-15-bs000-laptop-pc/15551412/model/17033481
for all devices for all operating systems for your specific hardware.
10-16-2017 12:58 AM - edited 11-25-2017 10:30 PM
Here are the steps I did to install the drivers in HP-15-BS576TX laptop.
UPDATE: There is an updated ESD/ISO of Windows 10 released in October called Win 10 1709, Fall Creator's Update. If you install using Windows 10 Fall Creator's Update (Win10_1709), and have a fast internet connection, all the needed drivers will be automatically downloaded and installed by the Windows 10 installer. I have installed this way. As noted, please don't try to update BIOS even if HP Support Assistant encourages you to do so.
EDIT: Updated driver list order as recommended by @mdklassen
ALERT: ALERT!: My HP 15-BS576TX bricked after HP's latest BIOS update which is pushed through HP Support assistant: sp82256 which has F.24 firmware. This update is not meant for HP 15-BS576TX and it bricks the laptop. Spread the word. Please don't update BIOS as of now.
For the benefit of fellow HP 15-BS576TX Notebook users, I'm listing the drivers used as well as the steps I followed to install Windows 10 on this new laptop.
Please note that I have Windows 10 version 1703 Creator's Update installed and not previous versions. So, the drivers are working for Win 10 v 1703 only.
NOTE: If you are installing Windows 10 1703 (Creator's Update) download the drivers for that model
1. Copy the contents of HPBUILD and HPDOCS partitions of the laptop to an usb drive (which is useless, still) using a Linux Live cd: For e.g. Gparted live cd or Sysrescuecd or parted magic, Ubuntu etc. You can mount the hard drive partitions to copy to the USB drive (This step is not necessary)
2. Booted with parted magic Linux Livecd and used "gdisk" command to convert the hard drive from MBR to GPT type partition table. Here is how to: http://slavisa-jovanovic.com/linux/2015/02/19/mbr-to-gpt.html
3. Created a Windows 10_1703 (Creators Update) Live USB manually (You can use Rufus to create live usb: https://goo.gl/Mr8oBr)
4. Go to BIOS-UEFI menu of the laptop and change the following settings: "disable legacy BIOS support" which enabled UEFI. Save and exit. I did not enable Secure boot also.
5. Make sure to have a fast internet connection (which may be needed) Boot with Windows 10 Live usb and start the installation. You can even erase the disk and format it to GPT during installation by pressing shift + F10 key and running diskpart command (https://goo.gl/QoGXRj)
6. Complete the Windows installation, login with Microsoft ID and set up PIN.
Note: Windows Update installed some ACPI/Power related drivers when I used device manager tab and clicked on unsupported hardware and checked "automatically find drivers" option.
7. Here is a list of drivers to download for 15-BS576TX as of October 2017:
Install these in the order:
1. Intel Chipset Installation Utility: sp80477.exe
2. Intel Rapid Storage Technology driver: sp79402.exe
3. Intel HD graphics driver: sp80466.exe
4. AMD 520/Intel HD 620 Switchable Graphics driver: sp81248.exe
5. Realtek NIC (LAN) card driver: sp80468.exe
6. Realtek RTL8723DE Wireless module driver: sp80963.exe
7. HP Image Enhancement for System Logon: sp82019.exe -- (Black screen fix after Windows Update)
8. HP Support Assistant (Which will download updated drivers): sp79243.exe
9. HP Orbit: sp80951.exe
10. HP PC Hardware UEFI Diagnostics: sp81314.exe
11. HP System Event Utility: sp81404.exe
12. Intel Trusted Platform Execution Engine Interface Driver : sp80464.exe (Only if Secure Boot is enabled)
13. Intel Dynamic platform thermal framework client driver: sp80462.exe
14. Intel Management Engine Interface Driver: sp80465.exe
15. Synaptics touchpad driver: sp81891.exe
16. Realtek RTL8723DE Bluetooth driver: sp81148.exe
17. Realtek Card reader driver (Win 10 1703): sp80467.exe
18. Realtek HD audio driver: sp79991.exe
19. Intel HD Audio driver (Win 10 1703): sp80466.exe
20. The latest BIOS version for this laptop is F.22 . I don't really can help to update to this version.
I installed a Free Antivirus and Zone Alarm firewall after this.
Hope this is helpful.
10-16-2017 11:47 AM
Great posting!
Here is my preference as to the order, using your numbering scheme:
6. Intel Chipset Installation Utility: sp80477.exe -- as a "base" for future updates
7. Intel Rapid Storage Technology driver: sp79402.exe -- for best disk-drive performance
11. Intel HD graphics driver: sp80466.exe -- nice to clearly see at "best" resolution, and to avoid off-screen 'OK' buttons
12. AMD 520/Intel HD 620 Switchable Graphics driver: sp79989.exe -- ditto
16. Realtek NIC (LAN) card driver: sp80468.exe -- to enable network access via Ethernet cable
15. Realtek RTL8723DE Wireless module driver: sp80963.exe -- for wireless network access
5. HP Image Enhancement for System Logon: sp82019.exe -- (Black screen fix)
Then, the rest:
1. HP Support Assistant (Which will download updated drivers): sp79243.exe
2. HP Orbit: sp80951.exe
3. HP PC Hardware UEFI Diagnostics: sp81314.exe
4. HP System Event Utility: sp81404.exe
8. Intel Trusted Platform Execution Engine Interface Driver : sp80464.exe (Only if Secure Boot is enabled)
9. Intel Dynamic platform thermal framework client driver: sp80462.exe
10. Intel Management Engine Interface Driver: sp80465.exe
13. Synaptics touchpad driver: sp81891.exe
14. Realtek RTL8723DE Bluetooth driver: sp81148.exe
17. Realtek Card reader driver (Win 10 1703): sp80467.exe
18. Realtek HD audio driver: sp79991.exe
19. Intel HD Audio driver (Win 10 1703): sp80466.exe
Thanks.
10-18-2017 07:10 AM
There is an updated driver for graphics driver for AMD/Intel Hybrid graphics for Radeon 520/530 : ftp://ftp.hp.com/pub/softpaq/sp81001-81500/sp81248.html
11-01-2017 11:20 PM - edited 11-02-2017 09:34 AM
Hi COE2k14
Thanks for ur post #3 above, regarding detailed driver installation steps for Win-10, in HP 15-BS576TX.
I have some comments on ur step-2, regarding GPT partitioning.
Is it mandatory to partition the HDD to GPT format?
Why can't we go with MBR formatting? Wont it work for Win-10?
I understand that GPT mode partititioning is mandatory for > 4TB size HDDs. Infact it is the only way.
But HP 15-BS576TX HDD size is only 1TB. So why insist on GPT partitioning?
So Is your suggestion simply based on what method you adopted successfully.
Or is this recommendation based on some specific knowledge that MBR partitioning will not work for a Win-10 install in HP-15-BS576TX?
I am just asking you to elaborate on your technical rationale for this suggestion.
BTW is your BIOS update issues resolved?
Can u throw some light on the solution, if so for the benefit of others.
My BS576TX came with F.10 version. Do I need to upgrade?
rgds
11-13-2017 01:49 PM - edited 11-13-2017 04:04 PM
Hi Bhishmar,
1. Yes, my suggestions are what worked for me. GPT partitioning is the preferred way for Windows 10 and above. Remember that, eventhough BIOS may have an MBR mode available, most BIOS after 2010 will have UEFI/TPM/Secureboot etc etc implanted which may make the MBR mode buggier (that's my understanding). Another thing is GPT is superior to MBR with some features (GIYF). BTW, Disable secureboot.
You may still use MBR mode. No problem.
My BIOS update experience was really heartbreaking experience. Every precaution taken, still failed. HP driver support page for HP 15-BS576TX is not providing all previous BIOS versions. If your BIOS version is F10, then the updates to F22, F24 all must be provided IMO. Please clear the confusion.
As regarding my 15-BS576TX laptop, it is in the HP Auth. Service Centre awaiting motherboard replacement. Part is ordered. I'm also hoping HP will show some leniency and replace the laptop for DoA, since it was just 14 days old. FYI, I have seen another BS576TX which was bought online from amazon has it's display, motherboard and hard drive replaced! The problem as per the owner was grainy screen (which looked like problem with the graphics also). I'm not panicking anyone. But, encouraged to check your hardware works every bit fine when it is on warranty and new.
My BIOS update was from F.22 to F.24.A, although showed 100% complete has failed due to, perhaps may be some motherboard fault. (I suspect the discrete graphics card AMD R520 may have some fault in my laptop, because it was showing slight artefacts.)
Oh, you may not need an update. If it is working fine, don't mess with. HOWEVER, you can carry the laptop and an Fat32 formatted pen drive to HP Service centre near you and request them to flash it for you. I hope they will agree. I also have the very same laptop without dedicated graphics card also in my house, which was also recently bought. - HP 15-BS539TU (2EY76PA) and the BIOS updating went smooth. Both the models share the same BIOS-UEFI. Even I was very careful while flashing, removing all connected devices from USB ports and on AC power. Still, bad luck! I was the one replying most on this forum regarding this model and hmm..badluck strikes! 😞 .
@Bhishmar you may PM me for more details.
EDIT: DO NOT UPDATE BIOS to F24.A.x using sp82256.exe. Many 15-BS576TX are bricked now just like mine. More here: https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-15-BS576TX-BIOS-update-fail...
@Bhishmar wrote:Hi COE2k14
Thanks for ur post #3 above, regarding detailed driver installation steps for Win-10, in HP 15-BS576TX.I have some comments on ur step-2, regarding GPT partitioning.
Is it mandatory to partition the HDD to GPT format?
Why can't we go with MBR formatting? Wont it work for Win-10?
I understand that GPT mode partititioning is mandatory for > 4TB size HDDs. Infact it is the only way.
But HP 15-BS576TX HDD size is only 1TB. So why insist on GPT partitioning?
So Is your suggestion simply based on what method you adopted successfully.
Or is this recommendation based on some specific knowledge that MBR partitioning will not work for a Win-10 install in HP-15-BS576TX?I am just asking you to elaborate on your technical rationale for this suggestion.
BTW is your BIOS update issues resolved?
Can u throw some light on the solution, if so for the benefit of others.
My BS576TX came with F.10 version. Do I need to upgrade?rgds
11-15-2017 05:51 AM - edited 11-15-2017 05:54 AM
Hi COE2k14
First Thanks for your time & effort to give me a detailed reply.
As I told u earlier my current BIOS ver = F10.
F22 not available for download currently.
But new versions F10 Rev-A & F24-Rev A are available, at the hp self-service-site, specific for HP-15-BS576TX:
https://support.hp.com/in-en/drivers/selfservice/hp-15-bs000-laptop-pc/15551412/model/17033481
I am scared to attempt an update, based on your experience, Since I do not know, which of the following has happened during ur bios-update.
a) A random failure at your end based on probably faulty hardware or faulty process.
b) A generic problem with new BIOS F24A or the BIOS-update program/process in this unit.
If it is the second case (b), then my unit also will be bricked.
But if it is first case (a), then probably my update shall work.
Do u have any further information to clear my dilemma?
Also I have another query. Earlier PC's BIOS-update there was two methods.
1. Hi-level thru installed OS.
2. Low level. Using a boot-cd/usb, with new-bios-version copied into it.
I have read earlier that the second method is more reliable, whereas 1st one is more suited to layman (few hassles).
Which method did u try in ur failed attampt?
rgds Bhishmar
11-15-2017 10:16 AM
Don't update BIOS now. BIOS updates are not necessity. But, HP Support assistant software encourages even novice users to attempt do BIOS updating. As regarding bricked HP 15-BS576TX. It is not alone my problem. There are enough evidence that others also borked their mainboards when tried to flash F.24.A update. Resist the temptation. Skip F.24.A and wait for something good. (F.24.A is just a microcode update. Nothing significant). Contact HP Chat support and complain that there are many including your friends who have this laptop had bricked the motherboard with F.24.A update. This is the only way, we HP 15-BS576TX users can let HP notice this problem.
The Insyde BIOS found in HP laptops, from my understanding does the updating through the existing BIOS-UEFI system which is almost like a mini OS and can read the update. Laptop restarts multiple times. The BIOS files are extracted to the C partition. Use the utility to backup the existing BIOS as it can come handy. The laptops with Switchable graphics may have more BIOS update failures than the plane IGP models.
Before BIOS update, remove any external devices connected through USB etc. Make sure the laptop is running on AC power and is 100% charged (white led).
@Bhishmar wrote:Hi COE2k14
First Thanks for your time & effort to give me a detailed reply.
As I told u earlier my current BIOS ver = F10.
F22 not available for download currently.
But new versions F10 Rev-A & F24-Rev A are available, at the hp self-service-site, specific for HP-15-BS576TX:
https://support.hp.com/in-en/drivers/selfservice/hp-15-bs000-laptop-pc/15551412/model/17033481
I am scared to attempt an update, based on your experience, Since I do not know, which of the following has happened during ur bios-update.
a) A random failure at your end based on probably faulty hardware or faulty process.
b) A generic problem with new BIOS F24A or the BIOS-update program/process in this unit.
If it is the second case (b), then my unit also will be bricked.
But if it is first case (a), then probably my update shall work.
Do u have any further information to clear my dilemma?
Also I have another query. Earlier PC's BIOS-update there was two methods.
1. Hi-level thru installed OS.
2. Low level. Using a boot-cd/usb, with new-bios-version copied into it.
I have read earlier that the second method is more reliable, whereas 1st one is more suited to layman (few hassles).
Which method did u try in ur failed attampt?
rgds Bhishmar
11-19-2017 11:41 PM
@Bhishmar and others:
I understand the feeling. If there is an update listed, we all have that temptation to update it ASAP 😄 . But, trust me, it can really *bork* your motherboard (BIOS chip soldered in). There can be nothing much you can do, once the laptop is bricked. If outside warranty, that's the end. So, if everything is working fine, don't do any BIOS update. Also, if BIOS update offers real bug fixes and extra functionality, may be take the laptop to HP Authorized Service center, in my case it is run by Volta Tech pvt ltd at Ravipuram, Kochi. They can update BIOS for you. Of course, you've to pester them. That is better.
I hope this is useful to other HP 15-BS576TX/HP 15g-BR010TX/HP 15-BR011TX/HP 15-BS539TU/HP 15-BS540TU and other laptops which are similar.