Driver Installation Failed

[Farrukhali]

I have Installed Windows 10 Pro for My Spectre Laptop. while installing drivers, downloaded from website below mentioned error shows and the driver installation failed for each drvier required.

the procedure entry point driverstoreupdatedevicesw could not be located in the dynamic link library c:\swsetup\sp92060\pnputil.exe

where sp92060 is variable for different drivers and pnputil.exe is popup with every driver.

Please guide to resolve the issue.

Thank you

BR

Farrukh Ali

[Riddle_Decipher]

@Farrukhali Peace be unto you!

HP doesn't recommend installing Windows 10 Pro on a PC shipped with Windows 10 Home Single Language 64, hence if you require assistance on the same you may want to revert back to the home edition, otherwise, you may want to contact Microsoft or the retailer you got the new windows from as we don't have drivers that support the Pro edition.

I hope that helps.

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on the post you feel, helped you the most, 

Have a great day!

[Farrukhali]

Yes This Laptop Comes with Home Edition. but due to my domain requirement, I had to install PRo version so that Laptop can join our Enterprise Domain.

Alot of Effort, i finally installed Windows 10 Pro by changing the media of Window. and it was sucessfully installed.

Thank You

[Riddle_Decipher]

@Farrukhali I appreciate the details, however, I need to know, does this mean the issue has been resolved or are you in need of assistance?

If yes, did you check with Microsoft for assistance on the Pro version you've installed? let me know if you have and it didn't work, I'll check if there's something else we can do about this situation.

Have a good day!

[Farrukhali · Accepted solution]

@Riddle_Decipher  Yes! Issue has been resolved by Changing the Installation media. and all looks good now.

Thank You For your assistance.

[Riddle_Decipher]

@Farrukhali That's great, if you wish to help others find the same solution, please mark your post as the solution,

And I wish you a good day, ahead.
Take care.

[maxxoveride]

Hi,

What do you mean by this  " i finally installed Windows 10 Pro by changing the media of Window", media of Window??? can you shed any light on the steps you took as i am having the same issue.

[maxxoveride]

Hi,

This laptop has been bought to use on a corporate network and as such has been installed with a corporate image which is enterprise Win10 Pro

If you do not have the drivers for Win10 pro, can you advise how we reset the laptop to factory settings?

[maxxoveride]

so when you say changing the media, are we talking version or physical media like CD or USB etc etc

[Farrukhali]

@Maxxoveride,

Sorry for the late reply.

Previously I was installing, Windows 10 Education Version because I have License of Education Version. 

unfortunately installation was failed, I changed the Media of Windows i.e Windows 10 Pro and its successfully installed.