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‎12-23-2019 05:51 PM - edited ‎12-23-2019 06:02 PM

HP Recommended
Product: HP 250g3 J4R70EHA
Operating System: Microsoft Windows 7 (64-bit)

I downgraded OS from Win 8.1 64bit to Win 7 Pro SP1 64bit.

 

Now my device, Intel(R) USB 3.0 Root Hub, has yellow exclamation mark in device manager.

Hardware id is: IUSB3\ROOT_HUB30&VID_8086&PID_9C31&REV_0004&SID_2211103C

 

Can someone send me appropriate driver link?

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-23-2019 06:00 PM

HP Recommended

Hi:

 

You need this driver for that device...

 

https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81158.exe

View solution in original post

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6 REPLIES 6

‎12-23-2019 06:00 PM

HP Recommended

Hi:

 

You need this driver for that device...

 

https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81158.exe

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‎12-23-2019 06:04 PM

HP Recommended

Thanks. I will try it asap.

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‎12-23-2019 06:08 PM

HP Recommended

Thanks. It works. You helped me so fast. Are you human or computer?

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‎12-23-2019 06:09 PM

HP Recommended

You're very welcome.

 

I'm a real person.  😊

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‎12-23-2019 06:11 PM

HP Recommended

Thanks again. Now I must go to sleep. Here is 2:20 AM. I work early morning. Marry Christmas and Happy New Year!

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‎12-23-2019 06:12 PM - edited ‎12-23-2019 06:13 PM

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

Merry Christmas and Happy New Year to you too!

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