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‎09-18-2024 03:38 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I'm reinstalling Windows on a new SSD and it wants a driver to recognize the SSD. I've tried some from the HP website, but haven't found one that works. I'm hoping someone else can help me out with this one. Thanks in advance!

Category:
1 REPLY 1

‎09-18-2024 03:51 PM - edited ‎09-18-2024 03:53 PM

HP Recommended

Cloud recovery provides all the custom HP drivers.
Go to the below site and enter your product ID including the 3 characters after the # character
If you have cloud recovery you can restore your system using a 32gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/
Alternately, download from the MS windows store
Click here for instructions.

 

If you have a commercial laptop then there's an application you need to download.  The application is called client recovery and it's unique to every commercial laptop

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