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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Driver for reinstalling Windows 10

Create an account on the HP Community to personalize your profile and ask a question
09-18-2024 03:38 PM
I'm reinstalling Windows on a new SSD and it wants a driver to recognize the SSD. I've tried some from the HP website, but haven't found one that works. I'm hoping someone else can help me out with this one. Thanks in advance!
09-18-2024 03:51 PM - edited 09-18-2024 03:53 PM
Cloud recovery provides all the custom HP drivers.
Go to the below site and enter your product ID including the 3 characters after the # character
If you have cloud recovery you can restore your system using a 32gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/
Alternately, download from the MS windows store
Click here for instructions.
If you have a commercial laptop then there's an application you need to download. The application is called client recovery and it's unique to every commercial laptop
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