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‎11-20-2018 10:03 AM - edited ‎11-20-2018 10:05 AM

HP Recommended
Product: HP EliteBook 840 G3
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I am having an issue with one particular driver on my HP EliteBook 840 G3. Please see below screenshots for more information. Based on this information, is there a direct link to the driver you can provide me? Please let me know if you need anything else. Thank you.
Capture1.PNGCapture2.PNG

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-20-2018 11:13 AM

HP Recommended

Hi:

 

I believe that is the Intel bluetooth device that needs a driver...

 

This package contains the driver installation package for the Intel Bluetooth in the supported notebook/laptop models and operating systems. In order to install this package correctly, the previous driver must be uninstalled before this package is installed.

 

https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84411.exe

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2 people found this reply helpful
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3 REPLIES 3

‎11-20-2018 11:13 AM

HP Recommended

Hi:

 

I believe that is the Intel bluetooth device that needs a driver...

 

This package contains the driver installation package for the Intel Bluetooth in the supported notebook/laptop models and operating systems. In order to install this package correctly, the previous driver must be uninstalled before this package is installed.

 

https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84411.exe

2 people found this reply helpful
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‎11-20-2018 11:16 AM

HP Recommended

Thanks. That's just what I needed.

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‎11-20-2018 12:12 PM

HP Recommended

You're very welcome.

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