• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-21-2020 09:37 AM

HP Recommended
Product: Pavillion 15
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Windows device manager unable to find pci driver (The drivers for this device are not installed (Code 28)).

The detail is ;

 

Device PCI\VEN_8086&DEV_A324&SUBSYS_8641103C&REV_10\3&11583659&0&FD requires further installation.

 

I've no idea what is this and if it's really needed but...does anyone have an idea please?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-21-2020 10:48 AM

HP Recommended

@kasilioglu 

Hello,

What is the exact model of your laptop (e.g. 5ES85EA)?
To find this product number P/N: this document.

In order to solve this issue, please download and install the latest version of Intel Chipset Installation Utility and Driver and Intel Management Engine Interface (MEI) Driver from your notebook page.

 

In case of need, do not hesitate to contact us.

 

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎10-21-2020 10:48 AM

HP Recommended

@kasilioglu 

Hello,

What is the exact model of your laptop (e.g. 5ES85EA)?
To find this product number P/N: this document.

In order to solve this issue, please download and install the latest version of Intel Chipset Installation Utility and Driver and Intel Management Engine Interface (MEI) Driver from your notebook page.

 

In case of need, do not hesitate to contact us.

 

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

1 person found this reply helpful
Was this reply helpful? Yes No

‎11-04-2020 11:07 AM

HP Recommended

 

Thanks, utility driver installation has solved my problem.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.