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‎10-21-2020 09:37 AM

HP Recommended
Product: Pavillion 15
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Windows device manager unable to find pci driver (The drivers for this device are not installed (Code 28)).

The detail is ;

 

Device PCI\VEN_8086&DEV_A324&SUBSYS_8641103C&REV_10\3&11583659&0&FD requires further installation.

 

I've no idea what is this and if it's really needed but...does anyone have an idea please?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-21-2020 10:48 AM

HP Recommended

@kasilioglu 

Hello,

What is the exact model of your laptop (e.g. 5ES85EA)?
To find this product number P/N: this document.

In order to solve this issue, please download and install the latest version of Intel Chipset Installation Utility and Driver and Intel Management Engine Interface (MEI) Driver from your notebook page.

 

In case of need, do not hesitate to contact us.

 

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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2 REPLIES 2

‎10-21-2020 10:48 AM

HP Recommended

@kasilioglu 

Hello,

What is the exact model of your laptop (e.g. 5ES85EA)?
To find this product number P/N: this document.

In order to solve this issue, please download and install the latest version of Intel Chipset Installation Utility and Driver and Intel Management Engine Interface (MEI) Driver from your notebook page.

 

In case of need, do not hesitate to contact us.

 

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

1 person found this reply helpful
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‎11-04-2020 11:07 AM

HP Recommended

 

Thanks, utility driver installation has solved my problem.

1 person found this reply helpful
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