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‎02-05-2019 09:37 PM

HP Recommended
Product: HP ENVY Notebook 17t-u000 CTO Y0F94AV
Operating System: Microsoft Windows 10 (64-bit)

I am currently seeing different driver updates in the HP Support Assistant and on my product home page on My Dashboard.

In the HP Support Assistant it recommends SoftPaq number sp76200 and on my Dashboard, it recommends SoftPaq number sp76732 for my Intel Bluetooth Driver?

How do I know which one to download?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎02-07-2019 10:30 AM

HP Recommended

@norbie67

 

Welcome back to HP Support Community

 

Please go ahead with the driver suggested by HP Support Assistant first and check if that works.

 

Keep us posted

 

Thank you 😊

KrazyToad
I Am An HP Employee

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3 REPLIES 3

‎02-07-2019 10:30 AM

HP Recommended

@norbie67

 

Welcome back to HP Support Community

 

Please go ahead with the driver suggested by HP Support Assistant first and check if that works.

 

Keep us posted

 

Thank you 😊

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎02-24-2019 03:21 PM

HP Recommended

I installed the updates from the HP Support Assistant, My system seems to be running fine.

After I installed the recommended updates, I scanned my system and the HP Support Assistant said I was up to date.

Thank you for the advice.

:ThumbUp:

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‎02-25-2019 06:24 PM

HP Recommended

@norbie67

 

I'm glad you got this issue resolved.

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you 😊

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
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