cancel
Showing results for 
Search instead for 
Did you mean: 
norbie67
Level 1
7 3 0 0
Message 1 of 4
223
Flag Post
HP Recommended

Solved!

Driver update in Support Assistant

HP ENVY Notebook 17t-u000 CTO Y0F94AV
Microsoft Windows 10 (64-bit)

I am currently seeing different driver updates in the HP Support Assistant and on my product home page on My Dashboard.

In the HP Support Assistant it recommends SoftPaq number sp76200 and on my Dashboard, it recommends SoftPaq number sp76732 for my Intel Bluetooth Driver?

How do I know which one to download?

Norb
3 REPLIES 3
HP Support Agent
HP Support Agent
12,022 12,002 795 788
Message 2 of 4
189
Flag Post
HP Recommended

Solved!

Driver update in Support Assistant

@norbie67

 

Welcome back to HP Support Community

 

Please go ahead with the driver suggested by HP Support Assistant first and check if that works.

 

Keep us posted

 

Thank you 😊

KrazyToad
I Am An HP Employee

norbie67
Level 1
7 3 0 0
Message 3 of 4
154
Flag Post
HP Recommended

Solved!

Driver update in Support Assistant

I installed the updates from the HP Support Assistant, My system seems to be running fine.

After I installed the recommended updates, I scanned my system and the HP Support Assistant said I was up to date.

Thank you for the advice.

:ThumbUp:

Norb
0 Kudos
HP Support Agent
HP Support Agent
12,022 12,002 795 788
Message 4 of 4
132
Flag Post
HP Recommended

Solved!

Driver update in Support Assistant

@norbie67

 

I'm glad you got this issue resolved.

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you 😊

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation