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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Drivers for HP truevision webcam
Create an account on the HP Community to personalize your profile and ask a question
03-03-2020 06:06 PM
Welcome to HP support community.
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In Windows, search for and open Device Manager.
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Double-click Imaging Devices to expand the list of webcam drivers.
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If the HP Webcam-101 or Microsoft USB Video Device is listed, right-click the driver and select Update Driver Software and follow the on-screen instructions.
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Restart your computer, and open your webcam software to see if the problem is resolved.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
03-15-2020 09:58 AM
I have the same camera and have been trying to find an updated driver for years! HP has none! The HP Truevision webcam was wiped out with an early windows 10 updated and neither HP nor Microsoft has replaced it or upgraded the software
03-15-2020 02:07 PM
@DrewMann Thanks for sharing your concern with the HP Community,
here's what I'll need, so I may be able to provide an accurate solution:
What is the product number of your device? Use this link to find it: click here
(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)
Have you attempted any steps on your own before posting on the HP Forums, or try the steps mentioned by the tech?
In the meantime, please try the steps mentioned on this link: Click here
Please reply with the details for further assistance.
Eager to help!
To thank me for my efforts to help you,
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon
And Have a great day Ahead!
Riddle_Decipher
I am an HP Employee
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