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‎08-16-2022 08:20 AM

HP Recommended

I just wanted to let you know that somehow the touch pad started to work and now when the mouse is used the touchpad doesn't move the arrow.  Attached is the problem solving caption:

barson43_0-1660659480143.png

 

Thought you would be interested.  I was amazed than when I went through the menu categories I found this.  I really appreciate all of your efforts in solving this situation

Have a great day.   Bruce

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‎08-16-2022 08:24 AM

HP Recommended

Good Morning Paul.  Just wanted to let you know that I corrected the problem with the touchpad and now when I used the mouse the touchpad stop working.  Attached is a copy of what corrected the situation:

barson43_0-1660659740481.png

The way I corrected this I was going through the Menu and found the above and I clicked as shown and low and behold all is good.  I just want to thank you for all of the assistance you gave in solving this problem.  You and UB624 are fantastic.  Have a great day.  Brice

 

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‎08-16-2022 08:56 AM

HP Recommended

Hello @barson43 

 

Copy of your screenshot:

ub6424_1-1660661647134.png

 

It can be so simple, you solved it yourself !

You have done very well !

 

Good luck and have fun

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