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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Drivers for Windows 7 64-bit

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04-29-2018 10:46 AM
You're very welcome.
I'll let you know what model wifi adapter your notebook has, if you post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.
Use this guide for how to find the hardware ID for a device...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/
04-29-2018 11:31 AM
PCI\VEN_14E4&DEV_4727&SUBSYS_1795103C&REV_01
PCI\VEN_14E4&DEV_4727&SUBSYS_1795103C
PCI\VEN_14E4&DEV_4727&CC_028000
PCI\VEN_14E4&DEV_4727&CC_0280
Nice guide, good things to know!
I have one kinda silly question. After I download files (drivers), and transfer them to pc I installed win 7 on, am I supposed to only double click and follow wizard until finished? Seems like that was enough in past in few cases I had to get drivers by myself. But now when I did that with graphics driver, I had to run setup from folder where I previously installed driver, because even tho resolution changed and it seemed driver takes effect when I clicked right click on desktop Catalyst Control Center wasnt there, until I went thru setup in folder mentioned before (the one where I installed driver first time)?
Hopefully I explained well what my doubts are about.
04-29-2018 12:27 PM
Hi:
As far as I know, all of the driver files should have automatically installed the drivers.
In rare instances they don't and sometimes you may have to run the setup application from within the driver folder, or even manually browse from the device in the device manager and manually point it to the driver folder.
For example, the AMD graphics driver should have installed just by clicking on the exe file. Why it didn't, unfortunately, that I do not know.
Here are the links to the wifi and bluetooth drivers you need.
The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe
This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.
http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73091.exe
04-30-2018 04:49 AM
Me again, I wasn't able to keep working on laptop yesterday and than when I tried to install driver for lan today from link you gave me everything went fine at first, but than when I restarted laptop wifi still wasn't working. In folder where it's supposed to be installed I found one more setup (icon is same as on all driver setups and name is literally setup) and one folder named HP_DriverOnly which contains some files. Tried to run "setup", it starts and than after few seconds it just exit. Also tried to install driver from HP_DriverOnly manually and it didn't work.
Driver from second link worked. And if its of any use, in Device Manager under Network Adapters there are 3 things:
Bluetooth Device (Personal Area Network)
Bluetooth Device (RFCOMM Protocol TDI)
Realtek PCIe GBE Family Controller
While Network Controller is still under Other Devices.
Also I installed drivers from both links you gave me (from which one failed, tho I have feeling I am doing something wrong) and installed driver from Driver - Network tab named Realtek Local Area Network (LAN) Driver.
Thank you!
04-30-2018 07:02 AM
OK, so it appears that everything has installed except the wifi adapter.
The Realtek PCIe GBE Family Controller is showing up in the right place in the device manager and if you click on it and it reports it is working properly, then the ethernet should work if you connect an ethernet cable to it.
Seems like the BCM wifi adapter is refusing to accept the driver link I posted, so try an older driver version and perhaps that will work.
I'm going to fall back and give you the BCM driver on your notebook's support page. Maybe the one I gave you was too new for the hardware revision BCM 4313 wifi adapter your notebook has.
Try the auto install first and then the manual install if the auto install doesn't work.
http://ftp.hp.com/pub/softpaq/sp57501-58000/sp57965.exe
04-30-2018 07:56 AM
You're very welcome.
I guess I should have given you that one in the first place, but for wifi, I like to give the latest drivers I can for the model wifi adapter.
It seems I went overboard yesterday.
Now that your W7 downgrade project is behind you, enjoy!