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‎02-05-2019 02:39 AM

HP Recommended
Product: HP — 15-bw009nl
Operating System: Microsoft Windows 10 (64-bit)

Hi,

After reinstallation of Windows, some of drivers are absent on my laptop and I am trying to find them on officil site. Unfortunately, system says that drivers for this model are absent. Could you help me please? 

And one more problem, on my laptop I don't see WIFI, what's the problem can be?

Thank you in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-05-2019 05:11 AM

HP Recommended

Hi @Alex_25 

 

Welcome to the HP Support Community.

 

The problem with the Wi-Fi can be related to the drivers (missing ones or incorrect).

 

I checked your model and I can see the drivers here >> https://support.hp.com/us-en/drivers/selfservice/hp-15-bw000-laptop-pc/15551418/model/17218238

 

Please, check this URL.

 

As long as you have an active Internet connection, there are several ways to update or install drivers such as manually or via Windows Update/Device Manager. You may want to check this article, too >> https://support.hp.com/us-en/document/c03330139

 

Hope this helps. Let me know if any issues

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-05-2019 05:11 AM

HP Recommended

Hi @Alex_25 

 

Welcome to the HP Support Community.

 

The problem with the Wi-Fi can be related to the drivers (missing ones or incorrect).

 

I checked your model and I can see the drivers here >> https://support.hp.com/us-en/drivers/selfservice/hp-15-bw000-laptop-pc/15551418/model/17218238

 

Please, check this URL.

 

As long as you have an active Internet connection, there are several ways to update or install drivers such as manually or via Windows Update/Device Manager. You may want to check this article, too >> https://support.hp.com/us-en/document/c03330139

 

Hope this helps. Let me know if any issues

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No
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