02-05-2019 02:39 AM
After reinstallation of Windows, some of drivers are absent on my laptop and I am trying to find them on officil site. Unfortunately, system says that drivers for this model are absent. Could you help me please?
And one more problem, on my laptop I don't see WIFI, what's the problem can be?
Thank you in advance.
Solved! Go to Solution.
02-05-2019 05:11 AM
Welcome to the HP Support Community.
The problem with the Wi-Fi can be related to the drivers (missing ones or incorrect).
I checked your model and I can see the drivers here >> https://support.hp.com/us-en/drivers/selfservice/hp-15-bw000-laptop-pc/15551418/model/17218238
Please, check this URL.
As long as you have an active Internet connection, there are several ways to update or install drivers such as manually or via Windows Update/Device Manager. You may want to check this article, too >> https://support.hp.com/us-en/document/c03330139
Hope this helps. Let me know if any issues
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