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Hello!

I've recently installed 25H2 on my Omen Transcend 14. There are no drivers available for this version yet, so I tried installing the 24H2 version drivers. The installer extracts and saves the files to my C: drive, but then nothing happens; it simply does not install. I have tried running it as an administrator and even contacted Microsoft to find a solution, but even they don't know why it's not installing. I know I can manually update the drivers via Device Manager, but I wanted to know why the installer itself isn't working?

2 REPLIES 2
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@DireMonk wrote:

Hello!

I've recently installed 25H2 on my Omen Transcend 14. 


 

You mentioned "installed" but I believe you mean "upgrade".  The reason I am asking is that some HP laptops can be sold without an OS.  Those sold without an OS can be difficult to install windows 11 on because there are no drivers provided.

 

Anyway, I looked up the Transcend 14 and there are two models

PC 14-FB1000 has drivers for 25h2

PC 14-FB0000 does NOT have 25h2 drivers

 

Which version is yours?

 

Also, I recommend installing drivers, especially a bios update, using the HP Support Assistant.

Get the latest HP support assistant and see what it recommends.

 


Thank you for using HP products and posting to the community.
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Yes, my bad. I meant that I upgraded to 25H2 from 23H2.
 
I have the 14-fb0007TX model.
 
I managed to install the HP Support Assistant using the 24H2 drivers page, but it shows no available updates and says everything is up to date.
Any idea why the 24H2 core drivers aren't working? I understand my specific model doesn't have official 25H2 drivers listed yet, but shouldn't the drivers still run?
 
Since it says everything is up to date, do I still to need to install any driver? Hope I don't need to downgrade to 24H2.
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