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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Re: During the setup of WIN 11. I am asked to install a ne...

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07-12-2025 08:37 PM
HP Laptop: 17cn3621ds Model: 8L8B5UA
When trying to install Windows 11. After my drive is formatted and I have answered the first 3 questions. I am being asked to install a network driver. I cannot find just a network driver. I have also tried using the command prompt to reformat the ssd drive. Since the drive was formatted to be the Boot drive it will not allow it to be formatted. I thought that if I formatted the drive, I would then use the windowsmediationtool.
I would appreciate any help to solve my problem!
07-12-2025 09:35 PM
Your machine uses SKO-WLAN 6 REALTEK CHOYA AX 1X1 FOX wifi adapter part # N26166-005. Please download and install the latest driver
https://ftp.hp.com/pub/softpaq/sp160001-160500/sp160300.exe
Regards.
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