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‎07-25-2022 03:17 AM - last edited on ‎07-25-2022 09:31 AM by Retired

HP Recommended
Product: HP EliteBook 840 G5 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I, for some time, had an HP account where I could log in and manage my cases such as create, update, etc. At some point recently, that link became defective between my HP account and my  case manager account. I try and Register but get User with email <my_Email> already exists. For more information go to ourFAQ page. The FAQ page is useless.

 

I need to book repair for users, and would like to know what has happened as there may be others in my organisation that will encounter the same issue

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