Envy x360 Ryzen Crashes

[Nckhammond]

15M-CP0011DX   is the newer version that even the hp support drivers domt like ours

[mrami]

I managed how to install the latest 18.5.1-may23 directly from the AMD's website Vega drivers using the native installer (no forced install, no INF modification) since it  natively supports many 15DD devices (which are our Vega 8 / Vega 8 Mobile series).

Here's how to:

After extracting the installer you need to modify the installer configuration in Config/CIMManifest.xml

I replaced the entry #27 of the devices (which had a 15DD Vega 8 but of a different Subsystem_ID) with the same text in the original HP driver installer:

<td>27</td>

<td>0x15DD</td>

<td>0x83C6</td>

<td>0x1002</td>

<td>0x103C</td>

<td>RV B8 15W FP5 15DD_REV_C4</td>

<td>AMD Radeon(TM) Vega 8 Mobile Graphics</td>

<td>0xC4</td>

After this patch, the AMD installer recognises the video card and can install all the software. Since the INF of this driver version also contains these 15DD, and the compatible Device ID driver matches this one, the driver setup is successful.

This is the only more recent driver that I found that doesn't crash after standby. At the first boot after installation, when switching from dimmer to whiter images, the screen goes a bit crazy switching from many luminance and contrast combinations, I think it's a sort of auto-calibration for the screen parameters with this driver.

[xxalazin]

I appreciate what you are doing but I am not a programmer or coder. I have no idea how to modify this file or if I am looking even looking at the right entry. It's too bad you can't post that xml modified file because otherwise your work is usless to me..... And because of AMD's don't give a **bleep** attitude towards its users I am begiining to really hate this company.....

[xxalazin]

I edit the xml and ran setup and error 182 unable to identify graphics hardware. I don't know what is going on here I literally cut and pasted to the xml file....

[mrami]

I think you're not familiar with XML...

Just uploaded a copy of the entire patched version:

https://ufile.io/zpcmd

[Pepsimaxmjs]

Hi,

If you use the driver combination I have previously posted about - based on a Lenovo driver - then you can achieve a stable machine with no 'standby issues'. The driver combination I have is as follows:

Radeon Settings Version - 2018.0209.1637.29893
Driver Packaging Version - 17.30.1025.1017-171127a-321375C-Lenovo
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1614
Direct3D® Version - 9.14.10.01295
OpenGL® Version - 6.14.10.13490
OpenCL™ Version - 22.19.655.5120
AMD Mantle Version - Not Available
AMD Mantle API Version - Not Available
AMD Audio Driver Version - 10.0.1.6
Vulkan™ Driver Version - 1.6.0
Vulkan™ API Version - 1.0.51

I have a really stable machine with this combo. No bluescreens, or unexpected events. If it crashes even once in a week this is a surprise. 

Youtube is stable (I use Opera as primary browser), VLC is stable, Office 365 is stable (I use the 'disable graphics acceleration option in advanced settings - this eliminated all screen glitches in scrolling Word documents). I am using 3D cad no problems, but no games.

Hopefully this can help any non gaming users get to a stable Windows 10 machine.

Best regards,

Pepsimaxmjs

[xxalazin]

Thank you for the updated xml. It worked but did not actually install the new driver. However I was able to force install them.. seem to be stable but no real performance gain....

[Jesse_N]

I figured out how to get Doom 2016 (Steam version) to work on the HP Envy X360 Ryzen 5 2500U follow these instructions.

I figured out how to get Doom 2016 to work on my HP Envy 360X Ryzen 5 2500U laptop. I can replicate this and this fix always seems to work. I noticed with doom it saves a lot of settings to the cloud so if you have in installed on multiple computers with different hardware it can be very confusing to the game. Here is the trick, you need to put Steam in offline mode. Then go to the drive you installed Doom to look for \SteamLibrary\steamapps\common\DOOM. Once you are there right click on both Doom.exe (DOOMx64vk and DOOMx64) and go to properties click on the compatibility tab and make it compatibility mode Windows 8 and check Run as Administrator on both the normal and vulkan Doom exe files.

Next go to C:\Users and look for the user profile with \Saved Games. Once you are there go to Saved Games\id Software\DOOM and delete the Base folder this contains all your config and game save data. Leave this Windows explorer folder open just in case. You might need to delete the base folder again.

Now go back to \SteamLibrary\steamapps\common\DOOM and run DOOMx64vk this is the vulkan version of Doom. exe. Now since you are in offline mode and have no save or config data you are tricking Doom to think this is the first time it has run on any computer and it should get you to the disclaimer screen and just hit accept. Behind doom you might get a firewall rule window pop up. I normally just make it work on both private and public networks. After you hit accept it should take you to the selection screen if you want to go on a campaign or do multiplayer. Just go on campaign and start a single player game. Now it should load a game at the very beginning. It might look like it is potato mode but that is okay.

Once you have the gun at the beginning when you just start your game you can hit Esc and go into your graphics settings. On this laptop in display settings I would suggest 900p instead of 1080p. Then go to advanced and select medium settings. Once all the settings have been saved Exit to the desktop and go to your DOOMx64vk and DOOMx64 right click on them go to properties then take off the compatibility mode and uncheck run as administrator. Turn Steam back on to online mode and once you run doom it will ask if you want to download your cloud saves or the local saves. At this point it is okay to use the cloud saves. Now you are where you left off on the other computer if you played this previously on a different machine.

There, I saved you 2 months of headache

You are welcome

[xxalazin]

The 18.71 driver are out and I was able to install. Now I did the 18.51 install using the the modded xml file and I still had to force install the drivers in device manager. Now on the 18.71 It let me install but gave me a 1603 error. I tried a second time and itt said sucessful but device manager still said the may drivers. So I force installed the 18.71s and ta da it actually worked. I had been having stuttering in the Valley benchmark really bad. Now it runs smooth as silk. These drivers are the best I've seen....

[kata95]

I agree. It is really better then the others but the pc still freezes sometimes..hope that amd will solve this issue