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HP Recommended
HP Laptop
Microsoft Windows 7 (64-bit)

   I keep getting a pop up saying Cannot Display This Page from res:11aaResources.dll/104.  I have determined this does not exist but it keeps popping up for no reason and I can't get rid of it.  Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @bluefox-14_, Welcome to HP forums

 

I understand you are getting an error: res://aaResources,dll/104  on your PC.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

Please try the steps recommended below.

 

Never use programs which claim to be able to repair your system. 
 
Amazon assistant and many other programs get installed when downloading other programs, packaged together and not always obvious that they are included.

Press the Windows Key once.
Type Internet Explorer and select Internet Explorer from the results
Click the tools option (located on the top right corner) and select Manage Add-on
Select Amazon plugin and click Disable

Now the extension is disabled. Check if the “Res://aaResources.dll/104” is gone. If you want to completely uninstall the plugin/app then follow these steps

Hold Windows key and press X.
Select Programs and Features
Select Amazon 1buttonapp and click Change
Select Next
Click Remove whenever it asks and select Ok the computer asks for permission.
Now the Amazon plugin is completely uninstalled and there shouldn’t be any problem. If you can still see the task in the taskbar then restart the computer and it should be fixed by now.

 

 

Let me know if this helps!

Have a wonderful day ahead! 🙂

A4Apollo
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi! @bluefox-14_, Welcome to HP forums

 

I understand you are getting an error: res://aaResources,dll/104  on your PC.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

Please try the steps recommended below.

 

Never use programs which claim to be able to repair your system. 
 
Amazon assistant and many other programs get installed when downloading other programs, packaged together and not always obvious that they are included.

Press the Windows Key once.
Type Internet Explorer and select Internet Explorer from the results
Click the tools option (located on the top right corner) and select Manage Add-on
Select Amazon plugin and click Disable

Now the extension is disabled. Check if the “Res://aaResources.dll/104” is gone. If you want to completely uninstall the plugin/app then follow these steps

Hold Windows key and press X.
Select Programs and Features
Select Amazon 1buttonapp and click Change
Select Next
Click Remove whenever it asks and select Ok the computer asks for permission.
Now the Amazon plugin is completely uninstalled and there shouldn’t be any problem. If you can still see the task in the taskbar then restart the computer and it should be fixed by now.

 

 

Let me know if this helps!

Have a wonderful day ahead! 🙂

A4Apollo
I am an HP Employee

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