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i have an HP laptop model 17-cn2070ci. My external monitor wont work when connected to the USB-c

1 REPLY 1
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@mjm2001 

 

I can not find the specs of your machine BUT it should have same ports as the following machine

 

              HP Laptop 17-by2053cl

 

It ONLY has 2  USB 3.1 Gen 1 Type-A (Data Transfer Only) ports which do NOT support Alt mode nor Power Delivery. You can NOT use them to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only),  - total 3, you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


Regards.

BH
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