Fail when try to refresh BIOS to 1.13v

[Mydgard]

Hi!

For a longer time HP support softwares aren't able to refresh my BIOS to newest version to 1.13. I got an error message I haven't enough space for this. What is this?

[Mydgard]

Any support in this issue? HP Support Assistant why cannot refresh BIOS?

[Raj2111]

Hi @Mydgard 

Welcome to the HP Support Community!

I understand that you are not able to update bios, I am glad to assist you.

Please try these steps: click here

Hope this helps!

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards,

[Mydgard]

Hi!

Your link led:

"We're sorry

We can't seem to find the page you were looking for.

Try going back to Support Home or use our Diagnostic Solutions to resolve your product issues."

[Raj2111]

Hi @Mydgard 

Welcome to the HP Support Community!

I understand that you are not able to update bios, I am glad to assist you.

Please try these steps: click here

update the bios using a bios recovery USB disc

Select your pc OS version and download bios from here

https://support.hp.com/in-en/drivers/selfservice/omen-15-ek0000-laptop-pc-series/32827267/model/3823...

Hope this helps!

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards,

[Mydgard]

I have Windows 10 22H2, it seems it's not compatible with BIOS 1.13.

[Raj2111]

Hi @Mydgard 

Thank you for posting back, BIOS is OS independent

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

To get the answer to this question, we have limited support boundaries in the support community as of now.

I would request you reach out to our support team. I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile.
 

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards, 

[ym17]

Resolved !

I had the same issue on my ZBook 15 G8 - It failed to update the BIOS to ver. 1.13.01 either direct run from within Windows 10 or by writing to a USB (failed to write the files to the USB).

I then ran ver. 1.12.0 (the same version that was installed) and it ran just fine.

I also noticed that while running the sp file for ver. 1.13.01 there was no requirement at all for inserting the BIOS password.

Instructions for the BIOS update as I performed successfully:

====================================================

1. extract the sp files of both ver. 1.13.01 and ver. 1.12.0 to separated  folders

2. copy all the application (*.exe) and application-extension (*.DLL) files from the ver. 1.12.0 folder to the ver. 1.13.01 folder

3. run the file HpFirmwareUpdRec64.exe and follow the instructions to update the BIOS

It ran smoothly and successfully  updated the BIOS.

HP -

1. You should check the executable files and fix them!

2. I opened a support case which is still open but no one responded so far!

[ym17]

Resolved !

I had the same issue on my ZBook 15 G8 - It failed to update the BIOS to ver. 1.13.01 either direct run from within Windows 10 or by writing to a USB (failed to write the files to the USB).

I then ran ver. 1.12.0 (the same version that was installed) and it ran just fine.

I also noticed that while running the sp file for ver. 1.13.01 there was no requirement at all for inserting the BIOS password.

Instructions for the BIOS update as I performed successfully:

====================================================

1. extract the sp files of both ver. 1.13.01 and ver. 1.12.0 to separated folders

2. copy all the application (*.exe) and application-extension (*.DLL) files from the ver. 1.12.0 folder to the ver. 1.13.01 folder

3. run the file: HpFirmwareUpdRec64.exe then follow the instructions to update the BIOS to ver. 1.13.01

It ran smoothly and successfully updated the BIOS.

HP -

1. You should check the executable files and fix them!

2. I opened a support case which is still open but no one responded so far!

[Mydgard]

Hi! 

Here is a newer BIOS update ver 1.14 and HP Support Assistant still not able to refresh my BIOS for one year. I get an error message "Not enough disk space". Earlier I didn't get such a messege when I refreshed my BIOS. If this apllication is not able to do his job, how can I refresh my BIOS with another method?