Failure ID slow pc

[mmal10]

Hello,

I get the following notification and I dont know how to fix it. The pc is very slow and constantly stops working and I would have to force restart it.

Failure ID U0EKKL - 90FA7J -MFPWMG- C0BU03

Thanks

[WAWood]

@mmal10 

Sorry, but the error code you provide is shown as INVALID -- so we have no way of telling you what it means.

But, a really S.L.O.W. PC is almost always due to a failing drive.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.