cancel
Showing results for 
Search instead for 
Did you mean: 
Vic32
New member
1 0 0 0
Message 1 of 2
120
Flag Post

Few Keys of Keyboard not working properly. Have to press several times

HP Recommended
HP Pavilion x360 - 14-cd0077tu
Microsoft Windows 10 (32-bit)

Few Keys of Keyboard not working properly. Have to press several times before the alphabet finally get typed

1 REPLY 1
WAWood
Level 16
Level 16
32,784 32,684 2,975 7,303
Message 2 of 2
Flag Post
HP Recommended

@Vic32 

Unlike external keyboards, the ones on laptops are not made to be rugged, but instead, to be light. Thus, if you get five years out of a laptop keyboard, you're doing very well.

Individual keys are generally not replaceable, but if the keys are not broken, then the issue is more likely with the membrane underneath the keyboard and that has to be replaced as a unit.

Here's some troubleshooting steps you can try: http://support.hp.com/us-en/document/c03738933

If you are experienced at laptop repairs, you can often replace a keyboard for $25 for a new one and a half-hours work. I have done this on older HP laptops.

But, if you're NOT, there is a serious risk of breaking fragile connectors and cables doing this -- so I do not recommend it.

Instead, I would recommend you hunting down a local laptop repair place to have THEM replace the keyboard. Should only be an hour's work or less.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation