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HP Recommended
elitebook 8540p
Microsoft Windows 10 (64-bit)

Hi
I have HP EliteBook8540p with windows 10 x64 installed which have a fingerprint sensor but I can't use it beacuse of driver unsupported please tell me how can I use it even if that include a manual modify to the driver

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thank you I don't need that anymore 

The CSM(HP Client security manger) is work just fine when I turned the Windows logon on

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Your notebook is not supported by HP for W10.

 

The only suggestion I can offer would be to install the W7 fingerprint driver from your notebook's support page which I have posted below:

 

Validity Fingerprint Sensor Driver

 

4.0.15.0 

 

https://ftp.hp.com/pub/softpaq/sp47501-48000/sp47594.exe

 

Manually install the driver if the auto install method doesn't work.

 

Then see if using this software will allow you to log on using your fingerprint:

 

HP SimplePass Identity Protection Software 

 

8.01.92    Apr 2, 2018

 

https://ftp.hp.com/pub/softpaq/sp86501-87000/sp86959.exe 

 

HP Recommended

That didn't work
Can I modify the driver or use the .inf from another dvice I tried it but didn't work
but if there was another way to get it I hope you tell me beacuse i tried a lot of things

HP Recommended

Thank you I don't need that anymore 

The CSM(HP Client security manger) is work just fine when I turned the Windows logon on

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