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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Fingerprint driver issue

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02-11-2025 03:46 AM
Hi
I have HP EliteBook8540p with windows 10 x64 installed which have a fingerprint sensor but I can't use it beacuse of driver unsupported please tell me how can I use it even if that include a manual modify to the driver
Solved! Go to Solution.
02-11-2025 07:18 AM
Hi:
Your notebook is not supported by HP for W10.
The only suggestion I can offer would be to install the W7 fingerprint driver from your notebook's support page which I have posted below:
Validity Fingerprint Sensor Driver
4.0.15.0
https://ftp.hp.com/pub/softpaq/sp47501-48000/sp47594.exe
Manually install the driver if the auto install method doesn't work.
Then see if using this software will allow you to log on using your fingerprint:
HP SimplePass Identity Protection Software
8.01.92 Apr 2, 2018
https://ftp.hp.com/pub/softpaq/sp86501-87000/sp86959.exe
02-11-2025 10:01 AM - edited 02-11-2025 10:05 AM
That didn't work
Can I modify the driver or use the .inf from another dvice I tried it but didn't work
but if there was another way to get it I hope you tell me beacuse i tried a lot of things