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Argj
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Flight mode won't turn off and Audio for hardware won't install

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HP
Microsoft Windows 10 (32-bit)

My new HP laptop flight mode won't turn of and the audio for hardware ( the speaker icon at the lower right corner) won't install properly. 

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Betty0610
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@Argj

 

Welcome to the HP Support Community.

 

Use the Windows key + A keyboard combination to open the Windows Action Center & check if the airplane mode is turning on or off.

Update your wireless card drivers and BIOS

Disable Power Saving from Device Manager  

In this new Device Manager window, look for Network Adapters and then double click on it to expand the list. Once the list has been expanded, find your network adapter and right click on it.

Click on Properties from the right-click menu and a new window will open up. In this new window, switch to Power Management tab and uncheck all the options and disable all power saving options.    

Right Click on your This PC/My Computer icon present on the desktop 

· Go to Properties and then Device Manager option from right navigation links 

· Under Device Manager, you have to click and expand Human Interface Devices 

· Now under Humane Interface Devices locate the following option

Airplane Mode Switch

Airplane Mode Switch Collection

· Now right click on each of these options and select Disable Device

That’s it, now reboot your laptop/computer for changes to take effect and you should have your Airplane mode issue fixed at this stage.

 

If the issue persists, perform the reset using the steps:
https://support.hp.com/in-en/document/c04742289

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 

 

 

 


I am an HP Employee

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Betty0610
HP Support Agent
HP Support Agent
15,571 15,553 815 662
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I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day!:)

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!


I am an HP Employee

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