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- Flight mode won't turn off and Audio for hardware won't inst...

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10-23-2019 11:36 AM
Welcome to the HP Support Community.
Use the Windows key + A keyboard combination to open the Windows Action Center & check if the airplane mode is turning on or off.
Update your wireless card drivers and BIOS
Disable Power Saving from Device Manager
In this new Device Manager window, look for Network Adapters and then double click on it to expand the list. Once the list has been expanded, find your network adapter and right click on it.
Click on Properties from the right-click menu and a new window will open up. In this new window, switch to Power Management tab and uncheck all the options and disable all power saving options.
Right Click on your This PC/My Computer icon present on the desktop
· Go to Properties and then Device Manager option from right navigation links
· Under Device Manager, you have to click and expand Human Interface Devices
· Now under Humane Interface Devices locate the following option
Airplane Mode Switch
Airplane Mode Switch Collection
· Now right click on each of these options and select Disable Device
That’s it, now reboot your laptop/computer for changes to take effect and you should have your Airplane mode issue fixed at this stage.
If the issue persists, perform the reset using the steps:
https://support.hp.com/in-en/document/c04742289
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
10-30-2019 07:17 AM
I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.
Have a nice day!:)
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
I am an HP Employee