Fraud or legitimate//Extend Warranty !!

[navdeepsingh308]

Hi, 

I want to bring attention of higher Management of HP. I had purchased the Pavilion laptop from local HP store in delhi.  So July end would be the end of 1 Year Warranty. i wanted to buy a extended warranty for my laptop. So I called customer support at: 18001084747, there upon I received a quotation from ARM Infoserve (I) Pvt. Ltd. of ruppees 8000 rupees, I had a suspicion about the quotation and company name, this is obvious suspicion because hpshopping has lot of care packs and why would customer support redirect the sales to another company. well i contacted again and customer support gave me direct mobile number of a person who is again from the same Arm Inforserve company. if you go to reviews then this comapny is not trust worthy. so i tried the chat option with the Hpshopping. this time a representtative gave me hpshopping url below:

https://www.hpshopping.in/hp-2-year-3-day-onsite-notebook-service-un006e.html?utm_source=insidechat 

I am sure this is some fraud going on with in the sales team. I want a answer and acknowledgment. 

hpestore.in@hp.com

[kevin-t · Accepted solution]

@navdeepsingh308

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.