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INEDHELP
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Message 1 of 2
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Solved!

Functions on my mousepad has stoped working. Help!

ProBook
Microsoft Windows 8.1 (64-bit)

When I started my computer a day ago I noticed that i no longer could use two fingers to skroll down on a webpage, or any other page,  neither could I zoom in or out with the mousepad. I figured that this may be because I have some how deleted the Synaptics TouchPad, I can't however seem to figure out how to correct this mistake. Any hel wil be appreciated.

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Message 2 of 2
212
Flag Post
HP Recommended

Solved!

Functions on my mousepad has stoped working. Help!

Hi,

 

You could try the following.

 

Shutdown the notebook and leave it like this for 10 seconds.

 

Tap away at f11 as soon as you press the power button until you see a 'Windows is loading' message.

 

On the next screen, select your Keyboard Layout and on the following screen, select Troubleshoot.

 

Select 'Advanced Options' and then select System Restore.

 

Click on your Operating System and then wait until the System Restore window opens.

 

Pick a restore point at least 24 hours before the touchpad issue first occurred and then proceed with the system restore.

 

Regards,

 

DP-K

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Windows Insider MVP

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