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‎05-28-2021 04:49 PM

HP Recommended
Product: HP pavilion g6
Operating System: Microsoft Windows 10 (64-bit)

ia have HP PAVILION G6 with AMD Radeon 7600m GPU CARD , I tried to update  GPU driver  but after that The card has completely disappeared and the BIOS is not reading it or It’s not exist

Please help me 🙏😊

3 REPLIES 3

‎05-31-2021 11:14 AM

HP Recommended

Hi@Dragonflyxxx,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues with the graphics driver on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you download and install the graphics driver from the below link and check if it helps.

 

https://ftp.hp.com/pub/softpaq/sp61501-62000/sp61715.exe

 

If you continue facing the issue, then update the BIOS from the below link and check.

 

https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77532.exe

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

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‎06-01-2021 12:54 AM

HP Recommended

Thank you so much for your answer. But unfortunately it keeps saying. AMD catalyst control center cannot be started. There are currently no settings that can be configured using AMD catalyst control center 🤦‍♂️😭

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‎06-01-2021 03:55 AM

HP Recommended

Hi@Dragonflyxxx,

 

Try uninstalling the Display drivers from the driver's form devices manager and restart the notenotebook.

 

We have done the basic troubleshooting as per the installing the printer to your computer .hence the Operating system is obsolete its end of support Life

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