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HP Recommended
HP Laptop 15-bs576TX
Microsoft Windows 10 (64-bit)

 I updated windows 10 from 1609 to 1903 and also updated Radeon software. But then Graphis changed from Radeon 520 to M330 . Also now days PC becomes too hot and laggy. It doesnot even old games in good quality.  Please help me.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, please check if you can restore your PC to his state previous AMD update. For this, enter rstrui in your search bar and open system restore util for select a restore point.

 

If this issue don't resolve your problem, please see this to uninstall your graphic card driver:

https://www.drivethelife.com/windows-10/completely-remove-uninstall-drivers-windows-10.html

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

View solution in original post

3 REPLIES 3
HP Recommended

Hello, if you have directly upgraded from Windows 1609 to 1903 without reinstall Windows, maybe Windows reacted badly.. 

If  I understand you don't have replace your GPU but Windows see a Radeon M330?? When you have upgraded Windows but no update Radeon Software your PC have worked fine?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

Thank you for your kind response.

 Yes I have updated windows directly from 1609 to 1809 and next day 1903. For a long time I did not get any update in Radeon 520, So I downloaded new version of Radeon 520 from official Radeon site, and After that my Radeon version changed into M330. 

 Though it is not a major issue, my laptop lags and gets hot often while playing games which doesn't happen in my brother's laptop though he has 4 GB ram 6th gen and same graphics card . 

 That's why I thought it might be a major issue of my laptop and I felt that I should seek for help in Community forum.

Thanks.

PS: I updated my windows around October end.

HP Recommended

Hello, please check if you can restore your PC to his state previous AMD update. For this, enter rstrui in your search bar and open system restore util for select a restore point.

 

If this issue don't resolve your problem, please see this to uninstall your graphic card driver:

https://www.drivethelife.com/windows-10/completely-remove-uninstall-drivers-windows-10.html

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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