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Gavin42
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Message 1 of 2
96
Flag Post

Game not working

‎12-26-2020 05:33 PM

HP Recommended
Product: 15-db0xxx
Operating System: Microsoft Windows 10 in S Mode

Hello,

I have the HP 15-db0xxx and I have been trying to run Forza Horizon 3 on it for about a year now and it still wont work.  The game needed a 8Gb or higher ram and so I put 16Gb of ram in but now it says that my problem is video memory. It says that I need a minimum of 2Gb video memory to run the game but it says that it can't detect my video memory.  I have put over $100 into one game and it still does not work. when I click on it, it shows it as if it were loading but then after about 30 seconds to 1min it exits out of the game and does nothing else.

1 REPLY 1
banhien
Level 19
Level 19
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Message 2 of 2
Flag Post

‎12-26-2020 06:13 PM

HP Recommended

@Gavin42 

 

What is your HP 15-db0xxx  ? Does it meet requirements of your Forza Horizon 3 game ?  Please use the following way to find out the model/product of your machine


                  https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).

 

              Game requirements


Regards.

BH
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